Change Your Password and Access Your Account with Video

When we set up your account, we use the email address that you provided to the Site on Sign-Up.  The password you used on signup remains the same.  If you forgot what you used then you need to reset the password.

If you signed up in PDF format or through other contact means, the Site admin will use your email address and automatically generate a secure password known only to Site Admin to approve your account access.

Several people can be involved in managing a business profile.  The enables one person to manage several business profiles for restaurants, hotels, or other businesses with several locations under one envelope.

In order to access your account, the business needs to reset the password so that only the business owner knows the password.  Reset your password and a link will be sent to your email address. 

You will use the same email address and your new password has to have eight characters with one capital letter, one small letter and one number. The owner of the business has to authorize additional account managers

Our Video Tutorials will assist you with this and other areas.  See Video Tutorials. 

If you have difficulty, check your spam folder or call the Site Admin at 888-979-6490.

You may also use our live chat button, or email us at office@safeandtrusted.com 

Once you have access you can make changes to your profile at any time. 

The Site automatically reduces the subscription to an Information Only profile should the subscription be cancelled.  The business may also be archived.  See When We Archive a Business.

PLEASE NOTE THAT WE PLACE THE FOLLOWING CONTENT INTO EVERY PROFILE

  • Information Only Profiles are as advertised to the public on the internet. 
  • The Site as a matter of policy does not recommend, accredit, suggest, promote, or validate any business. Consumers do that through reviews.
  • The Site provides public links to review sites that permit us to publish those links.
  • The Site provides private links to all other trademarked review sites about the business directly to the business only through their account access.     
  • Subscription types give business owners different advertising options, but the Site does not suggest that credibility determines subscription level.  
  • Users can use the advanced features of the Credentials Search to determine the degree of reliability for each business.  
  • It is the responsibility of the user to check the credentials advertised by the business.  
  • Notify Site Admin immediately where the business is advertising credentials they do not have, or information is not current.
  • The company and the consumer entirely determine transactions with each other. 
  • Safe and Trusted Canada does not mediate complaints, issues, or concerns.  
  • Seek legal advice for complex transactions.
  • Protect your interests as removal of the business may occur at any time. 

Look for Years in Business

Although it is a primary credential, there is no guarantee that any business will be here next year.

A business that has been in business for ten years is probably going to be around next year. The business just starting out today is a higher risk for failure.

A trades person who may have worked for years for someone else may know everything about the trade, but little about business. A business owner needs to have the attributes of managing staff, dealing with government and city laws, as well as suppliers.

Our Site does not tell the consumer who they choose or what credentials a business should have.  The Site just allows the user to make choices using our credentials search system.

The Site automatically reduces the subscription to an Information Only profile should the subscription be cancelled.  The business may also be archived.  See When We Archive a Business.

PLEASE NOTE THAT WE PLACE THE FOLLOWING CONTENT INTO EVERY PROFILE

  • Information Only Profiles are as advertised to the public on the internet. 
  • The Site as a matter of policy does not recommend, accredit, suggest, promote, or validate any business. Consumers do that through reviews.
  • The Site provides public links to review sites that permit us to publish those links.
  • The Site provides private links to all other trademarked review sites about the business directly to the business only through their account access.     
  • Subscription types give business owners different advertising options, but the Site does not suggest that credibility determines subscription level.  
  • Users can use the advanced features of the Credentials Search to determine the degree of reliability for each business.  
  • It is the responsibility of the user to check the credentials advertised by the business.  
  • Notify Site Admin immediately where the business is advertising credentials they do not have, or information is not current.
  • The company and the consumer entirely determine transactions with each other. 
  • Safe and Trusted Canada does not mediate complaints, issues, or concerns.  
  • Seek legal advice for complex transactions.
  • Protect your interests as removal of the business may occur at any time.

Become An Educated Consumer

An educated consumer can do the following.

They can make comparisons and weigh options based on research.

They want a choice. They do not want someone suggesting who they should choose by eliminating choice.

They rely on word of mouth from their close family and friends, but also have the ability to make their decisions.

They are internet savvy. They can look at reviews and understand that not all reviews are accurate or real.

They only believe what they can verify for themselves. They can shortlist selections but want verification by more than just a website. They want information from several sources.

Trust to them in today’s world means more than a business being on a website. They want to know that when they are spending potentially thousands of dollars, they need to have more than just one source of information.

They have the ability to ask questions and get answers.  If the business owner cannot answer their questions or thinks that their questions are stupid, then they move forward with someone else.

They want things in writing for complex transactions. Contractors working on a renovation are one of those things that should be in writing.

They want quotes from several sources in complex transactions, and if needed will consult a lawyer to review contracts. The educated consumer avoids a deal that is too good to be true.

They never make a decision under pressure.  A deal that has limited numbers, or only this week, or a special promotion lasting 24 hours is avoided immediately.

What happens if things go wrong in major transactions should always be discussed and covered in writing. Delays, Poor Performance, Third Party Intervention.

Lastly, they will appreciate good service, quality, and fair pricing, and they have the potential to leave reviews indicating positive experiences with businesses that they have dealt with and can recommend to others.

Please Note That We Place the Following Content Into Every Profile.

  • Information Only Profiles are as advertised to the public on the internet. 
  • The Site as a matter of policy does not recommend, accredit, suggest, promote, or validate any business. Consumers do that through reviews.
  • Site Admin provides links to other review locations in the business profile that the business owner cannot delete or change.  
  • Check Better Business Bureau Report if available. 
  • Subscription types give business owners different advertising options, but the Site does not suggest that credibility determines subscription level.  
  • Users can use the advanced features of the Credentials Search to determine the degree of reliability for each business.  
  • It is the responsibility of the user to check the credentials advertised by the business.
  • Notify Site Admin immediately where the business is advertising credentials they do not have, or information is not current.
  • The company and the consumer entirely determine transactions with each other.  
  • Safe and Trusted Canada does not mediate complaints, issues, or concerns.  
  • Seek legal advice for complex transactions.
  • Protect your interests as removal of the business may occur at any time. 

Advice For Hiring Contractors

The Smart and Educated consumer understands that they need to protect their interests fully at all times, and will never rely on just a website telling them who to select when they may be shelling out thousands of dollars. The Smart and Educated consumer knows that there are no Sites that can guarantee any business and that they should use this Site as one avenue of research in their selection process.  You should seek legal assistance in situations involving large sums of money. Any business can claim bankruptcy without warning.

Selecting Your Next Contractor


 

PLEASE NOTE THAT WE PLACE THE FOLLOWING CONTENT INTO EVERY PROFILE

  • Information Only Profiles are as advertised to the public on the internet. 
  • The Site as a matter of policy does not recommend, accredit, suggest, promote, or validate any business. Consumers do that through reviews.
  • The Site provides public links to review sites that permit us to publish those links.
  • The Site provides private links to all other trademarked review sites about the business directly to the business only through their account access.     
  • Subscription types give business owners different advertising options, but the Site does not suggest that credibility determines subscription level.  
  • Users can use the advanced features of the Credentials Search to determine the degree of reliability for each business.  
  • It is the responsibility of the user to check the credentials advertised by the business.  
  • Notify Site Admin immediately where the business is advertising credentials they do not have, or information is not current.
  • The company and the consumer entirely determine transactions with each other. 
  • Safe and Trusted Canada does not mediate complaints, issues, or concerns.  
  • Seek legal advice for complex transactions.
  • Protect your interests as removal of the business may occur at any time. 

What is a Subcategory?

A subcategory is any category within any primary category.

Our system allows up to 1 subcategory for an Information Only profile. 

Accounts allow between 5 and 60 subcategories dependent on the subscription type the purchased by the business owner.

The Basic Subscription allows 5 subcategories and is at no charge. 

See other Videos regarding our services. 

All our categories for each trade area in Canada are universal in every trade area. Click on a trade area and you will see a list of primary categories. Click on the primary category and you will see the subcategories. 

See Current Canadian Listings. 

Please note that categories must be performed by the business and not contracted out to others.  What does this mean?  See Link. 

The Site automatically reduces the subscription to an Information Only profile should the subscription be cancelled.  The business may also be archived.  See When We Archive a Business.

PLEASE NOTE THAT WE PLACE THE FOLLOWING CONTENT INTO EVERY PROFILE

  • Information Only Profiles are as advertised to the public on the internet. 
  • The Site as a matter of policy does not recommend, accredit, suggest, promote, or validate any business. Consumers do that through reviews.
  • The Site provides public links to review sites that permit us to publish those links.
  • The Site provides private links to all other trademarked review sites about the business directly to the business only through their account access.     
  • Subscription types give business owners different advertising options, but the Site does not suggest that credibility determines subscription level.  
  • Users can use the advanced features of the Credentials Search to determine the degree of reliability for each business.  
  • It is the responsibility of the user to check the credentials advertised by the business.  
  • Notify Site Admin immediately where the business is advertising credentials they do not have, or information is not current.
  • The company and the consumer entirely determine transactions with each other. 
  • Safe and Trusted Canada does not mediate complaints, issues, or concerns.  
  • Seek legal advice for complex transactions.
  • Protect your interests as removal of the business may occur at any time. 

How to Select Your Contractor?

There is no guarantee in any selection process.  You might use this website, other review sites, and even business organizations like Better Business Bureau.  A contractor can walk away with thousands of dollars.

Safe and Trusted Canada does not promote or validate any business. We have seen contractors with ten years of business history, with A+ratings with Better Business Bureau, suddenly go bankrupt.  We have seen consumers lose thousands of dollars and believe there is not a fail-safe system available.  All the consumer can do is reduce risk.

The following reduces risk.

Legal registration of the advertised name. If the contractor’s name is not registered, it means they are not interested in developing a reputation that only they can use.  A business can change their name but will want to be able to show business history.  Advertising a website is not a legal name.

Licensing for their trade area, and their business category is essential. If they are not licensed, they may not be able to get a permit to do the work in the first place. Lack of permits means no inspection and may have further implications for you when you sell your house.

Does the business have workers’ compensation in place?  Ask for their clearance documentation. Make sure this is part of your contract, as you a consumer may be responsible for the injuries of any worker on your property without it.

Does the business have liability insurance? What happens if there is an accident? As an example, a fence builder digs a hole and hits an electrical line or something worse.  A painter spills a 5-gallon pail of paint on your brand new rug.  A gas leak causes an explosion.  A painter is spraying your house also sprays the house r’s house and car,  next door because of wind drift. Who pays for this?

Years in business seem to reduce risk. A company that has been around locally for ten years is a better risk than someone just starting.  Think about where you work now as an employee.  You are more efficient at what you do after years of experience than when you just had a year on the job.

Detailed contracts reduce the risk for the consumer and the contractor as well.  It is probably the biggest reason for complaints with the Better Business Bureau.  Nothing was in writing. What happens if things go wrong?  What happens when the workmanship or what was in the contract is not happening.  Do you have progress payments?  Do you have progress reviews?  Do you have Change of Work orders?

Did you get more than one quote?  Did you interview the contractor personally?  Did you ask questions?  Are you clear about what is going to take place?  Did you understand that there could be hidden charges based on what turns up in demolition?  Have you researched what might go wrong in a project?

Did you ask for references?  You are interested in recent references from homeowners that have no personal alliances with the contractor. Your friends or family giving you recommendations is great, but too often results in problems that lose friends and your money.

Who is paying for the materials?  Can you imagine getting your roof done and finding out that your contractor did not pay the roofing supply company?  Can you imagine having a lien placed on your house for the amount that the contractor owes the roofing supply company?  Can you imagine a plumbing company putting a lien on your house when the home builder has not paid their bills? We recommend that you seek legal advice for complicated transactions.

The Site automatically reduces the subscription to an Information Only profile should the subscription be cancelled.  The business may also be archived.  See When We Archive a Business.

Please Note That We Place the Following Content Into Every Profile.

  • Information Only Profiles are as advertised to the public on the internet. 
  • The Site as a matter of policy does not recommend, accredit, suggest, promote, or validate any business. Consumers do that through reviews.
  • Site Admin provides links to other review locations in the business profile that the business owner cannot delete or change.  
  • Check Better Business Bureau Report if available. 
  • Subscription types give business owners different advertising options, but the Site does not suggest that credibility determines subscription level.  
  • Users can use the advanced features of the Credentials Search to determine the degree of reliability for each business.  
  • It is the responsibility of the user to check the credentials advertised by the business.
  • Notify Site Admin immediately where the business is advertising credentials they do not have, or information is not current.
  • The company and the consumer entirely determine transactions with each other. 
  • Safe and Trusted Canada does not mediate complaints, issues, or concerns.  
  • Seek legal advice for complex transactions.
  • Protect your interests as removal of the business may occur at any time.

 

 

 

 

 

How a Consumer Should Look at Business and Contractor Credentials?

iStock_000070097783_MediumSafe and Trusted Canada uses credentials as a key component to separate one business versus another. 

There is no obligation for a business to list their credentials but they will not be seen if the customer is looking for credentials first. 

This is important especially for contractors.  No credentials could mean no value for your business for being part of this Site. 

The system used allows any business with an account to place their business credentials into their profile.

The business may place only the credentials they have and is reminded that placing credentials they do not have results in an alert on the business profile.

Credentials are divided into two areas.  The first part is for all businesses, and the second part is additional data for contractors.  

Let us go the different components and make sure you understand exactly what is implied. We have prepared an easy way for you to check our what requirements are mandated by province as well as links to a tool that allows you to check the licensing requirements for your area.

 What are the requirements for my province? 

Business Credentials 

Required Licensing for our trade and category is currently in place. This means that the business has a city license if required, and any specific licenses related to their business category.  Eg. A gas fitter requires special licensing.

Legal Requirements for our trade area and the category is currently in place.  Some contractors that take deposits are required to have separate licensing.  Make sure that you understand the requirements of your business. Your business must be registered, or the name that you are presenting to the consumer is authorized such as a franchise. 

Advertised Name of business is legally registered by the owner. This means that the name that the business uses belongs to that business owner.  As the business, they have done a name search for their province, and the name is legally protected. We often see businesses using domain names as their advertised name or variations of a legal name that is not registered.  The only name a business should place as their advertised name is the one that is legally registered.  Having a numbered company doing business as something else is unwise.  Seek a lawyer. In some provinces, the  Advertised Name must be registered.

10 or more years in business.  This relates to an actual business operation as a business and is not intended for people who have ten years of experience.  Operating a business as the owner and being an employee is quite different as most owners will tell you quite quickly.  As a rule, we recommend to consumers that the length of time in business is a primary credential.

5 or more years in business This relates to the same fashion at 10 or more years in business.  If you have 10 or more years in business, you can select this credential as well.

3 or more years in business This relates in the same fashion as the other years in business designations. If you have 5 or more, or 10 or more, you can select this credential as well.

Our business guarantees all credentials listed in our profile is accurate.  This serves as a check for the business owner and reminds the business that listing their credentials must be accurate. 

We have a complaint process in place directly to the owner of the business.  Many consumers lay complaints with review sites because there is no process to deal with the owner.   

Contractor Credentials

 

smiling worker on whiteLiability Insurance is currently in place  If you are a contractor and do not have this in place then what happens is there is an accident, someone gets hurt, or there is property damage.  A painter spilling a five-gallon pail of paint or a gas explosion for a faulty hookup place both the business and the consumer at risk.   We recommend to consumers that this is a must-have and that they should check with their insurance provider as an added check.

Workers’ compensation requirements are met. If you hire workers as a contractor, ensure workers’ comp is in place.  We recommend that consumers seek this credential in a profile 

Will supply proof of credentials to clients if needed.  The contractor industry has problems and if the consumers want evidence of what you are advertising, then do it.  If you can’t or think it is not necessary, then it is likely the consumer will not select you as a contractor.

Will supply testimonials and customer references if needed.  This is telling the consumer that you will provide references.  We recommend references from the last ten jobs as one of the priorities consumers should seek in hiring any contractor.

Will supply images of workmanship of past projects. Many websites are built using stock images.  We have also seen subcontractors use images of jobs that they did for another contractor.  Use the images that you have taken as a contractor.  You should be taking before and after pictures as a regular part of your business all the time.

Will supply free quotes in writing. Some contractors spend many hours quoting a project.  Some charge mileage and time for the quote as well.  If the quote is not free, do not select this credential.

Will give supplier references to protect consumers from liens.  We have seen roofers place shingles on houses, collect the money, and not pay the supplier.  The supplier placed liens on the houses where they delivered the shingles. We have seen sub-trades placing liens after the general did not pay the sub-trade.  We ask consumers to think about this in their selection process.

We work primarily with our own employees. This is a factor to consider.  Consider a roofer as an example that has one crew that is all employees versus contracted staff that come and go.

We primarily subcontract everything out to other contractors we trust.  General Contractors will do this.  Consumers need to know that this can be beneficial for lower costs, and detailed expertise.  It can also give the project the lowest cost and lowest quality of workmanship.  We advise consumers to ensure they know the names of the sub-trades that will be working on the project.

All our sub-trades are licensed, legal and insured.  This is important if you are a consumer.  You do not want unlicensed sub-trades that cannot get inspections completed or permits because they are not licensed. As a consumer, you sure don’t want someone connecting electrical circuits or installing gas lines that have no liability insurance.

Will work with written contracts to protect business and the consumer. This is a must if there are deposits.  The contract should have a start date, finish date, price, and most important, what happens if things go wrong. Contact a lawyer to be safe. Seek legal assistance for complicated transactions.

Contracts detail deposits and progress payments.  This is important for both the business and the consumer. There will be no surprises, and we also suggest progress reviews that both the contractor and customer sign off on to ensure that if there are problems, they are handled right away before the project goes to the next step. Remember to add a change of work orders as separate add-ins to the original contract when applicable. 

Will provide a written warranty for the consumer on workmanship, This is great, but what happens if the contractor goes out of business.  Is there provision for another contractor to provide warranty work?  This should be part of your contract as a contractor can retire, move, or go bankrupt.

We are covered Under Home Warranty Program.  A new home covered under a Home Warranty Program is a policy in some jurisdictions.  Most contractors offer this as a fail-safe solution.  Safe and Trusted Canada suggests you look at the Home Warranty Program in-depth, as well as some of the BBB reports connected to them  They are not necessarily fail-safe solutions.  You are better to pick the best contractor instead.

The Site automatically reduces the subscription to an Information Only profile should the subscription be cancelled.  The business may also be archived.  See When We Archive a Business.

Please Note That We Place the Following Content Into Every Profile.

  • Information Only Profiles are as advertised to the public on the internet. 
  • The Site as a matter of policy does not recommend, accredit, suggest, promote, or validate any business. Consumers do that through reviews.
  • Site Admin provides links to other review locations in the business profile that the business owner cannot delete or change.
  • Admin may remove a review link if it is not appropriate to the business owner, outdated or requires payment to respond to a review.  
  • Check Better Business Bureau Report by going to www.bbb.org 
  • Subscription types give business owners different advertising options, but the Site does not suggest that credibility determines subscription level.  
  • Users can use the advanced features of the Credentials Search to determine the degree of reliability for each business.  
  • It is the responsibility of the user to check the credentials advertised by the business.
  • Notify Site Admin immediately where the business is advertising credentials they do not have, or information is not current.
  • The company and the consumer entirely determine transactions with each other.  
  • Safe and Trusted Canada does not mediate complaints, issues, or concerns.  
  • Seek legal advice for complex transactions.
  • Protect your interests as removal of the business may occur at any time.

When Do We Archive a Business?

A business in the marketplace has links to social media, review sites, and business directories, affiliations, and of course, the website of the company.

Safe and Trusted Canada provides links to everything that we can readily find about the business.   The links could show excellence or a need for improvement.  Safe and Trusted Canada allows the consumer to make their decisions on the quality of the links as well as the quality of the content.  There is no interpretation, nor does Safe and Trusted Canada endorse, validate, recommend or suggest a business.  We provide a system where the consumer sorts and selects companies based on the criteria the user feels vital to them.  

Information Only profiles contain links to your website, social media, and other review sites that are already available to the consumer.  We include your contact data and additional information available to consumers in one profile.  It is as if the consumer did the research, and of course, we will be happy to update your data if there are changes.  The archival of the business occurs if the company is no longer in operation.  The business owner can contact us, and we are more than happy to inform the Better Business Bureau and Google that your business is no longer in operation. They can contact you directly if required.    

Account Holders – To protect consumers, other businesses, and the integrity of the Site, Account holders have higher standards and greater responsibilities as a business.

The reason for this is that the company is now placing content on our Site and has control over reviews, placement of now hiring links, links to affiliations, and can place their credentials into their business profile. 

Should an account no longer be in operation, the business changes from account status to an Information Only profile?  If the firm develops an F-Rating with Better Business Bureau, or reviews show that the company profile shows concerns, the business profile becomes an information Only profile.  

The company develops an alert if they place credentials into their business profile they do not possess or post reviews on their profile from people connected directly or indirectly with the firm. Archival cannot happen if the business has an alert. See Alerts. 

The Site automatically reduces the subscription to an Information Only profile should the subscription be cancelled.  The business may also be archived.  See When We Archive a Business.

PLEASE NOTE THAT WE PLACE THE FOLLOWING CONTENT INTO EVERY PROFILE

  • Information Only Profiles are as advertised to the public on the internet. 
  • The Site, as a matter of policy, does not recommend, accredit, suggest, promote, or validate any business. Consumers do that through reviews.
  • The Site provides public links to review sites that permit us to publish those links.
  • The Site provides private links to all other trademarked review sites about the business directly to the business only through their account access.     
  • Subscription types give business owners different advertising options, but the Site does not suggest that credibility determines the subscription level.  
  • Users can use the advanced features of the Credentials Search to determine the degree of reliability for each business.  
  • It is the responsibility of the user to check the credentials advertised by the business.  
  • Notify Site Admin immediately where the business is advertising credentials they do not have, or information is not current.
  • The company and the consumer entirely determine transactions with each other. 
  • Safe and Trusted Canada does not mediate complaints, issues, or concerns.  
  • Seek legal advice for complex transactions.
  • Protect your interests as the removal of the business may occur at any time. 

Canada Listings by Business Category

Find Information you need as a consumer about businesses in Canada.  

Our Site is expanding and new areas will have less content. 

See links to review sites and use our credentials filters to sort and select businesses based on what is important to you as a consumer. 

See other Videos regarding our services.  

Remember the business can list their business as a Basic Subscription at no charge. 

We look for businesses that are licensed, legal and have good reviews for account access.  The following list contains trade areas and categories for Canada.
Please understand that this is a new site.  It allows the business to
advertise their business in one category at no cost. 

The following details all listings in Canada according to the business category. 

All profiles are listed according to our Business Order of Display. 

Click on the primary category to see the subcategories. Subcategories in blue have content. 

See the List 

Learn more before selecting any of the above links

The Site automatically reduces the subscription to an Information Only profile should the subscription be cancelled.  The business may also be archived.  See When We Archive a Business.

See YouTube Video Protect Your Interests as a Consumer

PLEASE NOTE THAT WE PLACE THE FOLLOWING CONTENT INTO EVERY PROFILE

  • Information Only Profiles are as advertised to the public on the internet. 
  • The Site as a matter of policy does not recommend, accredit, suggest, promote, or validate any business. Consumers do that through reviews.
  • The Site provides public links to review sites that permit us to publish those links.
  • The Site provides private links to all other trademarked review sites about the business directly to the business only through their account access.     
  • Subscription types give business owners different advertising options, but the Site does not suggest that credibility determines the subscription level.  
  • Users can use the advanced features of the Credentials Search to determine the degree of reliability for each business.  
  • It is the responsibility of the user to check the credentials advertised by the business.  
  • Notify Site Admin immediately where the business is advertising credentials they do not have, or information is not current.
  • The company and the consumer entirely determine transactions with each other. 
  • Safe and Trusted Canada does not mediate complaints, issues, or concerns.  
  • Seek legal advice for complex transactions.
  • Protect your interests as the removal of the business may occur at any time.