{"id":13695,"date":"2018-07-13T19:28:02","date_gmt":"2018-07-13T19:28:02","guid":{"rendered":"http:\/\/admin.safeandtrusted.com\/?p=13695"},"modified":"2018-07-14T01:21:23","modified_gmt":"2018-07-14T01:21:23","slug":"responding-to-a-review","status":"publish","type":"post","link":"https:\/\/admin.safeandtrusted.com\/?p=13695","title":{"rendered":"Responding to a review"},"content":{"rendered":"<p><strong>Step 1&nbsp; <\/strong>The Business Owner receives an email<br \/>\nA customer has submitted a review of your business to Safe and Trusted. You have ten days to respond to this review, after which time it may be posted by the Safe and Trusted administrators. Please log in to your account here <span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"http:\/\/login.safeandtrusted.com\">http:\/\/login.safeandtrusted.com<\/a><\/span> to interact with this review.&nbsp;<br \/>\nIf you feel you are receiving this email in error, please contact Safe and Trusted at <span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"mailto:info@safeandtrusted.com\">info@safeandtrusted.com<\/a><\/span><\/p>\n<p><strong>Step 2<\/strong>&nbsp; Log into the site.&nbsp;<\/p>\n<p><a href=\"http:\/\/admin.safeandtrusted.com\/wp-content\/uploads\/2018\/07\/Log-into-Your-Account.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-13696 aligncenter\" src=\"http:\/\/admin.safeandtrusted.com\/wp-content\/uploads\/2018\/07\/Log-into-Your-Account-1024x246.jpg\" alt=\"\" width=\"660\" height=\"159\" srcset=\"https:\/\/admin.safeandtrusted.com\/wp-content\/uploads\/2018\/07\/Log-into-Your-Account-1024x246.jpg 1024w, https:\/\/admin.safeandtrusted.com\/wp-content\/uploads\/2018\/07\/Log-into-Your-Account-300x72.jpg 300w, https:\/\/admin.safeandtrusted.com\/wp-content\/uploads\/2018\/07\/Log-into-Your-Account-768x185.jpg 768w, https:\/\/admin.safeandtrusted.com\/wp-content\/uploads\/2018\/07\/Log-into-Your-Account.jpg 1301w\" sizes=\"auto, (max-width: 660px) 100vw, 660px\" \/><\/a><\/p>\n<p><strong>Step 3 &#8211; <\/strong>Go to&nbsp;the Review area of your business<\/p>\n<p><a href=\"http:\/\/admin.safeandtrusted.com\/wp-content\/uploads\/2018\/07\/Go-to-Review-Area-in-your-Account.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-large wp-image-13697\" src=\"http:\/\/admin.safeandtrusted.com\/wp-content\/uploads\/2018\/07\/Go-to-Review-Area-in-your-Account-1024x276.jpg\" alt=\"\" width=\"660\" height=\"178\" srcset=\"https:\/\/admin.safeandtrusted.com\/wp-content\/uploads\/2018\/07\/Go-to-Review-Area-in-your-Account-1024x276.jpg 1024w, https:\/\/admin.safeandtrusted.com\/wp-content\/uploads\/2018\/07\/Go-to-Review-Area-in-your-Account-300x81.jpg 300w, https:\/\/admin.safeandtrusted.com\/wp-content\/uploads\/2018\/07\/Go-to-Review-Area-in-your-Account-768x207.jpg 768w, https:\/\/admin.safeandtrusted.com\/wp-content\/uploads\/2018\/07\/Go-to-Review-Area-in-your-Account.jpg 1123w\" sizes=\"auto, (max-width: 660px) 100vw, 660px\" \/><\/a><\/p>\n<p><strong>Step 4 &#8211; <\/strong>Process the Review<\/p>\n<p><a href=\"http:\/\/admin.safeandtrusted.com\/wp-content\/uploads\/2018\/07\/Process-Interaction.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-13700 aligncenter\" src=\"http:\/\/admin.safeandtrusted.com\/wp-content\/uploads\/2018\/07\/Process-Interaction.jpg\" alt=\"\" width=\"972\" height=\"541\" srcset=\"https:\/\/admin.safeandtrusted.com\/wp-content\/uploads\/2018\/07\/Process-Interaction.jpg 972w, https:\/\/admin.safeandtrusted.com\/wp-content\/uploads\/2018\/07\/Process-Interaction-300x167.jpg 300w, https:\/\/admin.safeandtrusted.com\/wp-content\/uploads\/2018\/07\/Process-Interaction-768x427.jpg 768w\" sizes=\"auto, (max-width: 972px) 100vw, 972px\" \/><\/a><\/p>\n<p><strong>Step 5 &#8211;<\/strong> See Rejected Review Process<strong>.&nbsp;<\/strong><\/p>\n<p><a href=\"http:\/\/admin.safeandtrusted.com\/wp-content\/uploads\/2018\/07\/Rejected-Review-Process.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-13701 aligncenter\" src=\"http:\/\/admin.safeandtrusted.com\/wp-content\/uploads\/2018\/07\/Rejected-Review-Process.jpg\" alt=\"\" width=\"609\" height=\"526\" srcset=\"https:\/\/admin.safeandtrusted.com\/wp-content\/uploads\/2018\/07\/Rejected-Review-Process.jpg 609w, https:\/\/admin.safeandtrusted.com\/wp-content\/uploads\/2018\/07\/Rejected-Review-Process-300x259.jpg 300w\" sizes=\"auto, (max-width: 609px) 100vw, 609px\" \/><\/a><\/p>\n<p><strong>Step 6 &#8211; <\/strong>Adf Have Access to All Remin Stafviews.&nbsp;<\/p>\n<p><a href=\"http:\/\/admin.safeandtrusted.com\/wp-content\/uploads\/2018\/07\/Umpublished-Reiviews-.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-13707 aligncenter\" src=\"http:\/\/admin.safeandtrusted.com\/wp-content\/uploads\/2018\/07\/Umpublished-Reiviews-.jpg\" alt=\"\" width=\"572\" height=\"346\" srcset=\"https:\/\/admin.safeandtrusted.com\/wp-content\/uploads\/2018\/07\/Umpublished-Reiviews-.jpg 572w, https:\/\/admin.safeandtrusted.com\/wp-content\/uploads\/2018\/07\/Umpublished-Reiviews--300x181.jpg 300w\" sizes=\"auto, (max-width: 572px) 100vw, 572px\" \/><\/a><\/p>\n<p><strong>Step 7 <\/strong>&#8211; Customer Can Ask for Deletion of Review at any time.<\/p>\n<p><a href=\"http:\/\/admin.safeandtrusted.com\/wp-content\/uploads\/2018\/07\/How-Admin-Deletes-Reviews.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13706\" src=\"http:\/\/admin.safeandtrusted.com\/wp-content\/uploads\/2018\/07\/How-Admin-Deletes-Reviews.jpg\" alt=\"\" width=\"789\" height=\"690\" srcset=\"https:\/\/admin.safeandtrusted.com\/wp-content\/uploads\/2018\/07\/How-Admin-Deletes-Reviews.jpg 789w, https:\/\/admin.safeandtrusted.com\/wp-content\/uploads\/2018\/07\/How-Admin-Deletes-Reviews-300x262.jpg 300w, https:\/\/admin.safeandtrusted.com\/wp-content\/uploads\/2018\/07\/How-Admin-Deletes-Reviews-768x672.jpg 768w\" sizes=\"auto, (max-width: 789px) 100vw, 789px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Step 1&nbsp; The Business Owner receives an email A customer has submitted a review of your business to Safe and Trusted. You have ten days to respond to this review, after which time it may be posted by the Safe and Trusted administrators. Please log in to your account here http:\/\/login.safeandtrusted.com to interact with this [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-13695","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/admin.safeandtrusted.com\/index.php?rest_route=\/wp\/v2\/posts\/13695","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/admin.safeandtrusted.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/admin.safeandtrusted.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/admin.safeandtrusted.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/admin.safeandtrusted.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=13695"}],"version-history":[{"count":7,"href":"https:\/\/admin.safeandtrusted.com\/index.php?rest_route=\/wp\/v2\/posts\/13695\/revisions"}],"predecessor-version":[{"id":13710,"href":"https:\/\/admin.safeandtrusted.com\/index.php?rest_route=\/wp\/v2\/posts\/13695\/revisions\/13710"}],"wp:attachment":[{"href":"https:\/\/admin.safeandtrusted.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=13695"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/admin.safeandtrusted.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=13695"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/admin.safeandtrusted.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=13695"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}