Check the Business History at Better Business Bureau

iStock_000070097783_MediumA business does not have to belong to the Better Business Bureau to be on their system.

You will want to know the current history of any business that you are dealing with in North America.

The website address is

It is a simple system to look at the complete business profile.  

When you google a business you should always look at the BBB profile if there is on. 

You do not need to go to a BBB website to do this search.

Enter the following text.

BBB Report (name of business)  (city or town)

Usually, the first or second entry available on the first page will relate to that business.

Look for the rating, the number of complaints and response to those complaints.

You will readily see all the contact information, business start date, and other links.

The Site automatically reduces the subscription to an Information Only profile should the subscription be cancelled.  The business may also be archived.  See When We Archive a Business.

See YouTube Video Protect Your Interests as a Consumer


  • Information Only Profiles are as advertised to the public on the internet. 
  • The Site as a matter of policy does not recommend, accredit, suggest, promote, or validate any business. Consumers do that through reviews.
  • The Site provides public links to review sites that permit us to publish those links.
  • The Site provides private links to all other trademarked review sites about the business directly to the business only through their account access.     
  • Subscription types give business owners different advertising options, but the Site does not suggest that credibility determines subscription level.  
  • Users can use the advanced features of the Credentials Search to determine the degree of reliability for each business.  
  • It is the responsibility of the user to check the credentials advertised by the business.  
  • Notify Site Admin immediately where the business is advertising credentials they do not have, or information is not current.
  • The company and the consumer entirely determine transactions with each other. 
  • Safe and Trusted Canada does not mediate complaints, issues, or concerns.  
  • Seek legal advice for complex transactions.
  • Protect your interests as removal of the business may occur at any time.

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