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Managing Your Basic and Accounts
Hello from Safe and Trusted Canada.
This video shows how you can manage your account regardless of the Plan Type the business owner selects. The same process for managing the business account applies to other premium accounts. Still, we will introduce a separate video to show the additional features and benefits of those premium plans.
The Information Only Profile is managed only by our Admin Staff.
Each business owner can manage several businesses with a single account. In this case, a single account manages several demonstration businesses set up for this video.
We will use the business Test Us Our as the demo business.
All account holders have 13 areas where content can be placed or changed. We will go through the 13 areas to explain things further. Each plan has different options, and not every plan needs to access all 13 areas.
The Basic Info area provides detailed information, and all plans start there. To make each part of the Business info easy to understand, we include tooltips throughout the form. When clicked, tooltips open and display additional explanations. This is how the section appears in live format.
Allow Reviews is automatic unless the account holder doesn’t want any reviews to come from Safe and Trusted Canada. There is a yes-or-no toggle in the business account
The business owner can fill in the remaining fields by copying and pasting content from their website.
Page views – Every time your listing is viewed by any visitor to the site who opens the business profile, the number of page views for that business increases. It is a running total since the business first joined the site.
The second area is Categories. Each Plan Type has different abilities in displaying primary categories and subcategories. The Basic Plan allows 1 primary category and 5 subcategories. The Plus plan increases the number of subcategories to 20.
Regions – Each province or territory has several cities and towns. The largest city in the province will always be shown first, followed by the capital city. All other cities and towns are shown in alphabetical order. The Basic and Plans allow the business owner to display one city or town, typically the business’s primary location.
Credentials are the Trusted Factors that the business displays to the public. They must be accurate. Again, we have tooltips to ensure there is no misunderstanding of what credentials mean. Placing credentials in a listing is crucial for a business owner to attract consumers. The Credentials area also has tooltips to guide the user.
We have 54 Review Sites listed that you can display if applicable for your business. You can delete any review site, except Google and Safe and Trusted.
The Basic and Plans have access to social media platforms, and if applicable, you may place links to those sites that you are part of as a business owner.
The Basis and Plus plans do not support images, PDFs, YouTube videos, or eQuotes.
You can view your subscription level under Subscription. When you enable consumer reviews, the Reviews Tab displays all reviews. Business management and affiliated parties may not submit reviews.
Thank you for listening to this video.